Refund Policy

At motorrecords.uk, we aim to provide reliable and accurate vehicle reports. Due to the instant digital nature of our service, our refund policy is outlined below:

1. Refund Eligibility

• Full refund will be issued if a report is not delivered due to a technical failure.
• If you receive a blank or incorrect report caused by our system, we will re-issue the report free of charge.
• All refund or issue requests must be made within 7 days of purchase.

2. No Refund After Delivery

• Once a report has been successfully generated and delivered, all sales are final.
• This is due to the instant and personalised nature of the digital service provided.

3. Refund Process

• Approved refunds will be processed within 24 hours.
• Refunds will be issued to the original payment method used at checkout.

4. Contact Us

If you experience any issues with your report, please contact us at support@motorrecords.uk.

By purchasing our service, you agree to this Refund Policy.